Shipping Policy
Shipping Policy
Last Updated: [Insert Date, e.g., November 26, 2023]
Welcome to Crafted Ride Studio. We appreciate your trust in our automotive accessories. This policy outlines our shipping procedures to ensure a transparent and reliable experience.
1. Contact Information
Business Name: Crafted Ride Studio
Customer Service Email: MarkVanLuven98221@gmail.com
Customer Service Phone: 14308672205
Shipping & Returns Address: 1019 Haddon Rd, Anacortes, WA 98221
2. Order Processing Time
We take care in preparing every order. All orders are processed and handed off to our shipping carriers within 1-3 business days (Monday through Friday, excluding major US holidays) after your order and payment are confirmed.
3. Shipping Destinations & Carriers
We currently ship to all 50 U.S. states. We partner with reliable carriers including USPS, UPS, and FedEx to deliver your orders safely and efficiently.
4. Shipping Methods & Delivery Estimates
Standard Shipping: [4-8 business days after processing]
Expedited Shipping (2-3 Day): [2-3 business days after processing] – Additional fees apply.
Free Standard Shipping: Enjoy free standard shipping on all orders over [e.g., $75.00].
Please note: The delivery times above are estimates provided by the carriers and are not guaranteed. Delays may occasionally occur due to weather, carrier volume, or other unforeseen circumstances.
5. Shipping Costs
Shipping costs are calculated in real-time at checkout based on the total weight and dimensions of your items, the shipping destination, and the selected service level.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s progress.
7. Shipping Address Accuracy
Please ensure your shipping address is entered correctly at checkout. Crafted Ride Studio is not responsible for packages lost or delayed due to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, re-shipping will require an additional shipping payment.
8. Damaged or Lost Packages
Damaged Items: If your package arrives damaged, please contact us at MarkVanLuven98221@gmail.com within 48 hours of delivery. Include clear photographs of the damaged product and the shipping packaging. We will work with the carrier to resolve the issue promptly.
Lost Items: If your tracking information shows no movement for an extended period or is marked “Delivered” but you have not received it, please contact us. We will initiate an investigation with the carrier.
9. Returns & Exchanges
For complete details on returns, including timeframes and conditions, please visit our [Return & Exchange Policy] page. Customers are responsible for return shipping costs unless the return is due to an error on our part.
10. Questions?
If you have any questions about this shipping policy, please contact our customer service team:
Email: MarkVanLuven98221@gmail.com
Phone: 14308672205
Business Hours: [e.g., 9:00 AM – 5:00 PM PST, Monday-Friday]
Thank you for choosing Crafted Ride Studio. We appreciate your business!